Take a lesson from autumn and let go.

I realized this week that autumn has arrived.  I say I realized it, not because I don’t know how to read a calendar, but because I took a walk with my work crew on Friday at noon in 70 degree weather and later that day left work at 40 degrees in the rain.  Yes, that’s my state Michigan.

I used to think of autumn as marching band and football season.  I spent years, when my kids were in band, sitting in the stands watching high school and college football games.  I loved those day so much!  Now, my kids have outgrown band and then there is covid, so I have zero opportunities to attend local games. I miss the music, the people, and the energetic atmosphere in the football stadium. 

Autumn is a time of turnover, renewal, and change.  From the summer’s lush beauty to the changing leaves that result in mostly naked trees.  There are lessons that we can learn from the changing seasons as nature turns over and prepares to bloom again in the spring. 

Learn to let go of things that do not serve you.  We all want to hang onto our past.  Whether it is happy memories like my marching band days, or a mediocre relationship or unfulfilling job.  We hang on to them because they feel comfortable and safe.  Our brain does not want to face the uncertainty of new thoughts and challenges.  We fear change, so we stay small.  

What if we learn to let go of our past like the trees let go of their leaves?  Would we then be open to self improvement or renewal? 

Allow yourself to examine the ways you are living in your past.  Thoughts of inadequacy held over from childhood will affect your ability to reach goals.  Concentrating on your past mistakes will keep you fearful of stepping up to new challenges. Examine your negative thoughts and choose instead to think in the present and trust yourself to create something better.

Take a lesson from the changes of autumn and let go of things that hold you back.  

Dr. Julie Cappel

“Renew, release, let go. Yesterday’s gone. There’s nothing you can do to bring it back. You can’t “should’ve” done something. You can only DO something. Renew yourself. Release that attachment. Today is a new day!” – Steve Maraboli

Tell me what you love about autumn and how you plan to let something go.

Can we all just get along?

As a veterinarian who has spent my life helping people and pets, without any concern for their political leanings, it disturbs me how contentious this year has become.  With Covid-19 mandating that we change the way we practice veterinary medicine and the associated unrest in our country, we have been faced with some clients who disagree with our protocols and procedures regarding Covid-19.  This has caused increase cases of verbal and physical abuse being laid at the feet of receptionists, technicians and veterinarians.  There have been people swearing, threatening, throwing things, and destroying property at many of the veterinary hospitals in our area.

Why don’t we all just get along?

Douglas E. Noll, a lawyer and expert mediator, explains that, “Human beings are emotional not rational.  As the conflict develops, we perceive it as a threat, and we may blame, attack, or withdraw.”

The ugly nature of people is just bubbling beneath the surface at any given moment.  We are all capable of lashing out to another person when we feel that things are not going our way. The part of our brain that fears rejection, failure, or isolation, kicks in when we are in conflict.  We want to fight for our opinions to remain relevant and feel heard. 

We must train ourselves to be better.

Most of us had mothers that told us, “If you can’t say anything nice, don’t say anything at all.”   Our mothers knew that we needed to be reminded to be kind because it did not always come naturally.   Using our prefrontal cortex that allows us to think rationally —  along with some prompting from our mothers — we can overcome our need to react negatively to others.  

Practice compassion for all other humans and allow for differing opinions.  We all want to be free to live our lives as we wish, but freedom requires the ability to differ.  If a client wants to give their view on how you should practice, be open to listening.  Staying calm with compassion is always the best way to keep yourself from being sucked into an argument.  Appreciate differences and remain open minded to others’ views. 

Have realistic expectations that others will not always act kindly towards you and vow to not strike back.  If you understand that most of the people you encounter will be kind, but some will not, you will be prepared to let the bad encounters roll off your back and you can stay out of the mud.

Take care of your team during these difficult times.  Have frequent conversations with fellow veterinarians and your team members so they feel supported.  Associating with others that are experiencing the same situations will allow all to feel understood, supported, and safe.

Humans are emotional and also beautifully unique.  Let’s value our differences and try to get along.

Dr. Julie Cappel

The power of self-awareness.

This week I had the distinct privilege to work with a group of young Michigan veterinarians and veterinary students as a mentor for the Power of Ten Leadership Academy.  I have been a supporter of this program for years and for the past two classes have been one of their two veterinary mentors.  The program is filled with fresh veterinary faces eager to improve their skills as leaders in the veterinary profession. Speakers are brought in each quarter to challenge us in new ways to develop ourselves into better leaders and better humans.  I love the program because each session I learn something new from the speakers and from the students that I mentor. 

The program that we attended on Friday and Saturday revolved around leadership development through self-awareness. Self-awareness is defined as, “conscious knowledge of one's own character, feelings, motives, and desires.”  Working to become a better leader starts with looking inward.

Dr. Travis Bradberry, author of Emotional Intelligence 2.0, describes self-awareness as the core component of emotional intelligence.  He defines emotional intelligence as the ability to recognize and understand emotions in yourself and others, and the ability to manage those emotions. 

How do you create more self-awareness and learn to manage your emotions?

The first step that we took was to work through a personality assessment.  I love personality profiling systems as tools to get to know myself better and to learn more about others.  We used the DISC profiling system, taught to us brilliantly by John, our MVMA CEO.  The DISC system helps identify our preferred behavioral styles by looking at a combination of the four DISC styles.  Whether you use DISC, Meyer’s Briggs, Enneagram or The Big Five Personality tests, getting to know yourself on a deeper level will help you understand how you react to situations, and help you to understand the people that you lead. 

Self-awareness requires that you to understand your emotions.  Learning that your emotions are created by your thinking and learning not to fear your emotions, is a key step in developing leadership maturity.  Staying on your toes with regards to self examination in your response to all circumstances will allow you to change and grow in the areas of your greatest emotional strengths.

Self-awareness requires you to stay curious.  One of the primary attributes of a good leader is a healthy curiosity and thirst for life long learning. Looking to other strong leaders to learn from their experiences will open up your mind to ideas that will help you develop your leadership skills.  The Power of Ten Leadership Academy is a group filled with healthy curiosity. 

If you work to understand yourself, learn to feel your emotions, and remain curious you will embody the power of leadership self-awareness. Knowing yourself well is the most important step in becoming an authentic powerful leader.

Dr. Julie Cappel

“Strong people have a strong sense of self-worth and self-awareness; they don’t need the approval of others.” ― Roy T. Bennett 

Practice Daily Optimism - Choosing happiness in New York

What does it mean to practice optimism?  Some people seem to have it naturally while others choose it.  I think of myself as a naturally optimistic person but in the current world situation it can be difficult to keep my head on straight.

Last weekend I took my first plane trip since the beginning of Covid-19.  I traveled directly from Detroit to New York City where the virus cases seem to be declining.  The decision to make this trip really messed with my brain.  It was such a difficult decision to make, weighing the pros and cons of traveling during a pandemic.  Never before have I had so much anxiety about traveling.  Well, maybe in 2001, after 9/11 - I was very anxious after that.  

Why did I travel?  I really wanted to visit my son who I have not seen since February.  I wanted to see his new apartment, his place of work, and visit with him and his girlfriend.  I wanted to do all these things and still be as safe as possible and that was a real exercise in optimistic thinking.

Here is how I practiced daily optimism while traveling in a pandemic.

First, I chose to think optimistically.  When my brain told me that the plane would be full of germs and coughing people, I told my brain that the airline would be keeping things clean, distancing passengers, and filtering air. I decided on purpose that I would wear my best mask and keep myself as far away from everyone as possible.  I decided that I am a healthy person that has a great immune system and nothing to worry about.  I chose not to worry.

Second, I actively looked for all things positive.  The weather was beautiful, the airport was virtually empty, the people were polite, and New York was amazing.  I spent time with my son visiting, walking, and eating - too much eating  - we had a beautiful time.  The fact that all of our site-seeing time was spent walking around town and riding the ferry, allowed us to see all the beautiful sites of the city without the crowds.  I looked for all things positive and that is what I saw.

Third, I filled my life with supportive and optimistic people both before and after the trip.  Having people in your circle to listen to your concerns and help you to see things more optimistically is one way to stay in touch with your positive thoughts.  When you choose to keep a team of supportive people around you things will look better to you. Optimism will feel easier to accomplish. 

When you are feeling a bit pessimistic, remember that you have the power and ability to change the way that you think to become more optimistic.  Starting with small positive thoughts and then building on them will result in a positivity habit.  Our lives can never be safe and secure 100% of the time, and if we wait for total security and lack of risk, we will never reach our goals and truly live.  

Think things through and choose how you want to live, then practice daily optimism to help you take action. You may even decide to travel to New York.

Dr. Julie Cappel

“It’s not that optimism solves all of life’s problems; it is just that it can sometimes make the difference between coping and collapsing.” 

– Lucy MacDonald

Taking time to grow.

Did you know that many people never read for the purpose of learning after they graduate from high school or college?  They study to obtain their diploma, but never continue to study to personally grow.  That concept may sound foreign to the veterinary community because we continue study to keep up with medical changes;  however, it is just as important for us to continue our studies to foster personal growth.  Whether you want to develop your leadership skills, communication skills, or learn to sing and dance, working towards growth in those areas will keep you energized and avoid stagnation. 

How can you embrace growth and self improvement?

Just get started.  Any self-improvement journey starts with a beginning. There is no right way or wrong way to start but you need to work at something — take one baby step  —  to get going.  Because our brains are naturally programed to fear change, the first step is always the most difficult.  If you want to make a million dollars, you have to start with one.  If you want to create a podcast, you have to start recording.  Anything worth doing and learning will feel scary to you at first, but understand that you have the capacity to overcome your fear.  If you just get started you will be on a path to personal growth and each successive step will become easier.

Create a list of goals.  If you don’t do some self assessment and decide where you want to end,  you will never begin.  Take some time to explore your deepest desires and goals.  Start by writing a list of all the things that you have always wanted to do, then pick your top priority and plan the steps needed to accomplish that goal.  If you don’t know how to do something, do not despair.  There are plenty of people that can teach you to do anything and plenty of places to research.  Get over your fear and commit to a goal.

Create a new growth habit.  Stop spending time on social media unless you are using it to work towards your new goal.  Examine where you spend your time and resolve to carve out time for your new personal growth journey.  We waste so many hours in our day focused on what others are doing and allowing ourselves to coast through life.  Choose some time in your day for your mental and physical development so you can grow.

A commitment to personal growth will lead you to many successes if you choose to embrace it as part of your lifelong journey.

Dr. Julie Cappel

Benjamin Franklin said, “By improving yourself the world is made better.  Be not afraid of growing too slowly. Be afraid only of standing still. Forget your mistakes but remember what they taught you.”

 

Taking the High Road

Someone I know disappointed me today.  I expected a certain behavior in response to something I said and got a different, quite negative, response in return.  Why do we expect people to act in a certain way?  Why do we expect kindness, acceptance, and love from others?  We are human, so we know that we are all imperfect.  Maybe we should just start to expect people to disappoint us so we are not surprised when they do.

It happens so often, especially in this texting - tweeting - social media - saturated world.  People don’t have real conversations. There is no nuance or inflection to written conversation. People assume intent and take offense to anything based on their interpretation or past history.   They are often afraid to speak face-to-face to resolve conflict.  So we are stuck in a “sound bite” “cancel culture” environment.

How can we create kindness, be more open to differences of opinion, and take the higher road?

Remember that “hurting people hurt people”, says leadership guru John Maxwell.  Most often when a person strikes out at you, they are transferring their internal pain over to you.  They are angry at their life or negative circumstance, and you are just a convenient target for them to release their frustration.  It is not a personal attack, even though it can feel very personal.  If you can remember that the better approach is feeling empathy for their pain, it will be easier to let go and move on.

Try to remember that you can not be hurt unless you allow it.  Our feelings are entirely under our control.  Our thoughts and actions create how we feel.  If someone trashes us on social media, we have the ability to think about them in a different way.  By remembering that human beings are highly flawed and prone to reaction, you can allow yourself to take a moment to think before jumping into the negativity pool.  

Vow not to respond for 24 hours and see if you feel differently in the morning.  My husband calls this the “24-hour rule”.  He always encourages me to take some time to think through any situation or decision before reacting.  This includes taking time before reacting on social media.  Most of the time when I allow myself to think awhile and really consider all the angles, it results in a kinder, more accepting response. 

Let’s try to remember that we are all on this earth for a very short time, and disappointment and hurt are a waste of energy.  Creating kindness, acceptance, and love are what life is all about so do not waste one minute worrying about trivial things. 

Take the high road.

Dr. Julie Cappel

"How people treat you is their karma. How you react is yours.” - Wayne Dyer

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Missing Pieces

Today I finished a jigsaw puzzle, a beautiful 1000 piece puzzle of Santorini Island, Greece. It took me several weeks to put it together to completion.  It always feels great to complete a puzzle, but today it did not feel great at all.  I actually completed only 999 pieces — I was missing one piece.  My husband jokingly told me to look for it out in the dog yard, because my dog Parker probably ate it.  I imagine that is exactly what happened. (don’t worry, I did not look for it there)

Since the beginning of Covid-19 I have taken to keeping a puzzle on the table in my living room to work on in the evenings.  I like puzzles because they are relaxing and distracting when I need to quiet my busy mind before bed.  We also have a puzzle going at work frequently to help people unwind during lunch or on their break.  There is something calming about working a puzzle, except when you get to the end and do not have all the pieces.  

That missing piece can be so frustrating — a bit of a metaphor for life.  Some small irritation or “missing piece” can throw a beautiful day right into the crapper — or dog yard.  

Why is it that we allow a small annoyance in our day to throw us into a tail spin?  One nasty client interaction and we think that our whole day has gone awry.  One small mistake can tell our perfectionist brain that we are stupid or inadequate.  No matter how well you do the rest of the day, you feel terrible and your day is ruined. One missing piece.

Our brain has a negativity bias.  Josh Klapow, a clinical psychologist writes, “We tend to associate negative experiences with situations in which we lose something, are rejected, are threatened, or have our vulnerabilities exposed.  From an evolutionary standpoint, many of us are hard-wired to seek out negativity so we can learn to protect ourselves from it.”  The more time we spend looking for negativity the more we find it.  Instead of me seeing the 999 beautiful pieces that I successfully completed, I am totally focused on the one piece that my dog may have eaten.  Instead of enjoying the victory of the puzzle completion, I beat myself up over dropping a piece on the floor.

How can we change this “missing piece” mindset?

Concentrate on the facts.  See the negative event for what it really is, just a small irritation in an otherwise beautiful day.  One nasty client is just someone having a bad day and I can choose to enjoy the fact that all the other clients were delightful.  One small mistake makes me human and I can forgive myself.  One missing puzzle piece can not spoil the beauty of my entire puzzle.

Acknowledge your emotions.  Go ahead and have a little pity party when you can’t find the puzzle piece.  Be a little disappointed and look under that furniture, but when you don’t find it, admire the rest of the puzzle that you created.  Go ahead and feel a little sad for your mistake, but then let the sadness go so you can concentrate on the great things you did today.  Keeping focus on all the good, will help you let go of the small amount of bad. 

Everyone deals with negative emotion, but sometimes we let it consume us. The negativity bias that our brain presents is something that we can learn to understand and in turn control. If you find yourself stuck focusing on your “missing pieces”, reach out to someone for help.  Do not suffer alone because we all have similar experiences and there are people willing to help.

Focus on your 999 beautiful pieces and let go of your one missing piece.

Dr. Julie Cappel

Join me on the Podcast!  
The Veterinary Life Coach Podcast with Dr. Julie Cappel

https://podcasts.apple.com/us/podcast/the-veterinary-life-coach-podcast-with-dr-julie-cappel/id1451549730

Leading With Fun.

This week, at our hospital, we had our monthly team meeting.  We meet each month in the middle of the day to discuss client service, hospital events, hospital policies, and procedures.  The meetings are usually well attended by the team because we have free lunch, and everyone gets to sit down and relax for couple hours.   At some of the meetings I do team building exercises designed to bring the team closer together and have a little fun.

 

This week it was a photo scavenger hunt with two teams and two cell phone cameras.  We ran around the hospital performing silly tasks and taking photos to try to compete with the other team.  As you can see in the photos, a good time was had by all.

Part of being a good leader is ensuring that your team is allowed, and encouraged, to have fun.  Why do good leaders want a fun workplace?

When team members are having fun, they are less stressed. People that are stressed make more mistakes, take more sick days, and have poorer communication that those that are less stressed. Fun reduces stress.

When team members have fun, they are more engaged in the business.  Engaged employees provide better customer service for your clients and pay more attention to details.

Productivity is also increase when people are having fun.  It may seem like having fun does not lead to work, but the truth is that some fun or relaxation time refreshes us and allows us to feel energized, engaged, and motivated allowing people to get more done.

When work is fun, the business has lower turnover.  People that know that their employer has their back and are allowed to have fun are less likely to look for another job.

How can we create fun for our team?

Watch your employees and observe when they have a good attitude or are having fun.  When you notice, tell them that you love to see them happy and having fun at work.  Participate in the merriment if you can and reward them for their great attitude.

Model a positive outlook them.  When you are the leader you are expected to do better and act better.  Do you enjoy your work?  If it is not obvious that you do, you need to share your feelings more openly with your team. If you as the leader have fun at work, your team will join you.

Allow them to have fun.  It is difficult as a leader to see people that are on the time clock not working, however it is important to allow your team some time to play.  Give them a little space to chat, joke or eat together.  Yesterday I bought my team donuts from the bakery across the street and they all took a minute to eat a donut together.  It takes a few minutes away from their work, however once they eat, they are much happier to get back to work and serve the clients.

Create enjoyment in your workplace.  This is my favorite step when it comes to fun for my team.  I love to create games and funs things for us to do at work.  I have done scavenger hunts, shopping trips, movies, puzzles, auctions, and so many games.  Our current hospital game involves a Barbie doll dressed in a lab coat.  We hide Barbie around the hospital (think - elf on a shelf).  When a team member happens to find her, that team member must write a compliment about another team member and post it in the lunchroom, on the board “Barbie Says”.  Then the team member has to hide her again for the next person to find. 

The last time I saw Barbie she was in a winter coat made of cotton balls and bandage material (because it is winter here in Michigan and she was cold).  

Work and fun are not mutually exclusive.  We can create a more successful work environment by simply creating and allowing a little fun. 

Lead well and have some fun.

Dr. Julie Cappel

“People rarely succeed unless they have fun in what they are doing.” Dale Carnegie

Join me on The Veterinary Life Coach Podcast, where we talk about learning to change your life. Going from stress and burnout, to a life filled with balance and joy!

https://podcasts.apple.com/us/podcast/the-veterinary-life-coach-podcast-with-dr-julie-cappel/id1451549730