Take a lesson from autumn and let go.

I realized this week that autumn has arrived.  I say I realized it, not because I don’t know how to read a calendar, but because I took a walk with my work crew on Friday at noon in 70 degree weather and later that day left work at 40 degrees in the rain.  Yes, that’s my state Michigan.

I used to think of autumn as marching band and football season.  I spent years, when my kids were in band, sitting in the stands watching high school and college football games.  I loved those day so much!  Now, my kids have outgrown band and then there is covid, so I have zero opportunities to attend local games. I miss the music, the people, and the energetic atmosphere in the football stadium. 

Autumn is a time of turnover, renewal, and change.  From the summer’s lush beauty to the changing leaves that result in mostly naked trees.  There are lessons that we can learn from the changing seasons as nature turns over and prepares to bloom again in the spring. 

Learn to let go of things that do not serve you.  We all want to hang onto our past.  Whether it is happy memories like my marching band days, or a mediocre relationship or unfulfilling job.  We hang on to them because they feel comfortable and safe.  Our brain does not want to face the uncertainty of new thoughts and challenges.  We fear change, so we stay small.  

What if we learn to let go of our past like the trees let go of their leaves?  Would we then be open to self improvement or renewal? 

Allow yourself to examine the ways you are living in your past.  Thoughts of inadequacy held over from childhood will affect your ability to reach goals.  Concentrating on your past mistakes will keep you fearful of stepping up to new challenges. Examine your negative thoughts and choose instead to think in the present and trust yourself to create something better.

Take a lesson from the changes of autumn and let go of things that hold you back.  

Dr. Julie Cappel

“Renew, release, let go. Yesterday’s gone. There’s nothing you can do to bring it back. You can’t “should’ve” done something. You can only DO something. Renew yourself. Release that attachment. Today is a new day!” – Steve Maraboli

Tell me what you love about autumn and how you plan to let something go.

The power of self-awareness.

This week I had the distinct privilege to work with a group of young Michigan veterinarians and veterinary students as a mentor for the Power of Ten Leadership Academy.  I have been a supporter of this program for years and for the past two classes have been one of their two veterinary mentors.  The program is filled with fresh veterinary faces eager to improve their skills as leaders in the veterinary profession. Speakers are brought in each quarter to challenge us in new ways to develop ourselves into better leaders and better humans.  I love the program because each session I learn something new from the speakers and from the students that I mentor. 

The program that we attended on Friday and Saturday revolved around leadership development through self-awareness. Self-awareness is defined as, “conscious knowledge of one's own character, feelings, motives, and desires.”  Working to become a better leader starts with looking inward.

Dr. Travis Bradberry, author of Emotional Intelligence 2.0, describes self-awareness as the core component of emotional intelligence.  He defines emotional intelligence as the ability to recognize and understand emotions in yourself and others, and the ability to manage those emotions. 

How do you create more self-awareness and learn to manage your emotions?

The first step that we took was to work through a personality assessment.  I love personality profiling systems as tools to get to know myself better and to learn more about others.  We used the DISC profiling system, taught to us brilliantly by John, our MVMA CEO.  The DISC system helps identify our preferred behavioral styles by looking at a combination of the four DISC styles.  Whether you use DISC, Meyer’s Briggs, Enneagram or The Big Five Personality tests, getting to know yourself on a deeper level will help you understand how you react to situations, and help you to understand the people that you lead. 

Self-awareness requires that you to understand your emotions.  Learning that your emotions are created by your thinking and learning not to fear your emotions, is a key step in developing leadership maturity.  Staying on your toes with regards to self examination in your response to all circumstances will allow you to change and grow in the areas of your greatest emotional strengths.

Self-awareness requires you to stay curious.  One of the primary attributes of a good leader is a healthy curiosity and thirst for life long learning. Looking to other strong leaders to learn from their experiences will open up your mind to ideas that will help you develop your leadership skills.  The Power of Ten Leadership Academy is a group filled with healthy curiosity. 

If you work to understand yourself, learn to feel your emotions, and remain curious you will embody the power of leadership self-awareness. Knowing yourself well is the most important step in becoming an authentic powerful leader.

Dr. Julie Cappel

“Strong people have a strong sense of self-worth and self-awareness; they don’t need the approval of others.” ― Roy T. Bennett 

Pandemic Fatigue

This week I was on vacation from the veterinary hospital.  Vacation from my day job in today’s world does not mean joyous trips to Disney or Florida beaches.  It means the same things that I have been doing for months — minus the driving to the veterinary hospital.  I ride my bike, write blogs, visit family over zoom, coach my clients, record my podcast, and pass time cleaning out closets. I have been doing the same thing for months and I am feeling a bit fatigued by it all.  My brain wants to make plans for travel, attend gatherings, and socialize, but there is no clear path to normalcy during a pandemic. 

Compassion fatigue is familiar to veterinarians — feeling tired and overwhelmed by the constant emotion of empathy that we provide to our clients.  Changes created by Covid-19 have made it even more difficult to create a positive narrative for our work and home life.  We feel feelings of loss for our previous lifestyle. Practicing medicine “curbside” has created new challenges and added to our work fatigue.

So as the days, weeks, and months go by how do we keep from losing ourselves to pandemic fatigue?  

Don’t make any big life changing decisions.  Just because you are feeling fatigued and overwhelmed now, does not mean that you will not love your job again.  Most of us started in veterinary medicine because we love to help people and animals. Now we are missing half of that equation. Remember that the people are still out there in the parking lot.  They need you just as much as they did before and you can be there for them. 

Set some boundaries. At most hospitals now the case loads are skyrocketing.  More people staying home, adopting pets, and being more observant.  That causes them to visit us more often.  Without more bodies in our clinics we are unable to see every case.  Setting a boundary around your time is something you need to do to keep yourself healthy and whole.  Try to remember that it is not your responsibility to see every pet.  Create a boundary for yourself and only see what you can reasonably do in a day.  Take care of yourself first and you will be better equipped to help again tomorrow. 

Cut yourself some slack.  We all have a tendency to think negatively and beat ourselves up for every little thing.  You have the ability to have a bad day, feel a bit sorry for yourself then, move on to better thoughts. Perfectionism hurts you by keeping you in the mindset that someone else can do better or is inherently better.   That kind of thinking is detrimental to your success.  The truth is that there is no perfect answer or outcome.   Allow yourself to see you as perfectly suited for each situation in your life. You are always worthy. 

Going through this pandemic is emotionally and physically exhausting, but if we stay focused on the positive and accept the negative we will fight off the temptation give in to pandemic fatigue.  

Dr. Julie Cappel

Join Me on the Podcast!
The Veterinary Life Coach Podcast

https://podcasts.apple.com/us/podcast/the-veterinary-life-coach-podcast-with-dr-julie-cappel/id1451549730

Missing Pieces

Today I finished a jigsaw puzzle, a beautiful 1000 piece puzzle of Santorini Island, Greece. It took me several weeks to put it together to completion.  It always feels great to complete a puzzle, but today it did not feel great at all.  I actually completed only 999 pieces — I was missing one piece.  My husband jokingly told me to look for it out in the dog yard, because my dog Parker probably ate it.  I imagine that is exactly what happened. (don’t worry, I did not look for it there)

Since the beginning of Covid-19 I have taken to keeping a puzzle on the table in my living room to work on in the evenings.  I like puzzles because they are relaxing and distracting when I need to quiet my busy mind before bed.  We also have a puzzle going at work frequently to help people unwind during lunch or on their break.  There is something calming about working a puzzle, except when you get to the end and do not have all the pieces.  

That missing piece can be so frustrating — a bit of a metaphor for life.  Some small irritation or “missing piece” can throw a beautiful day right into the crapper — or dog yard.  

Why is it that we allow a small annoyance in our day to throw us into a tail spin?  One nasty client interaction and we think that our whole day has gone awry.  One small mistake can tell our perfectionist brain that we are stupid or inadequate.  No matter how well you do the rest of the day, you feel terrible and your day is ruined. One missing piece.

Our brain has a negativity bias.  Josh Klapow, a clinical psychologist writes, “We tend to associate negative experiences with situations in which we lose something, are rejected, are threatened, or have our vulnerabilities exposed.  From an evolutionary standpoint, many of us are hard-wired to seek out negativity so we can learn to protect ourselves from it.”  The more time we spend looking for negativity the more we find it.  Instead of me seeing the 999 beautiful pieces that I successfully completed, I am totally focused on the one piece that my dog may have eaten.  Instead of enjoying the victory of the puzzle completion, I beat myself up over dropping a piece on the floor.

How can we change this “missing piece” mindset?

Concentrate on the facts.  See the negative event for what it really is, just a small irritation in an otherwise beautiful day.  One nasty client is just someone having a bad day and I can choose to enjoy the fact that all the other clients were delightful.  One small mistake makes me human and I can forgive myself.  One missing puzzle piece can not spoil the beauty of my entire puzzle.

Acknowledge your emotions.  Go ahead and have a little pity party when you can’t find the puzzle piece.  Be a little disappointed and look under that furniture, but when you don’t find it, admire the rest of the puzzle that you created.  Go ahead and feel a little sad for your mistake, but then let the sadness go so you can concentrate on the great things you did today.  Keeping focus on all the good, will help you let go of the small amount of bad. 

Everyone deals with negative emotion, but sometimes we let it consume us. The negativity bias that our brain presents is something that we can learn to understand and in turn control. If you find yourself stuck focusing on your “missing pieces”, reach out to someone for help.  Do not suffer alone because we all have similar experiences and there are people willing to help.

Focus on your 999 beautiful pieces and let go of your one missing piece.

Dr. Julie Cappel

Join me on the Podcast!  
The Veterinary Life Coach Podcast with Dr. Julie Cappel

https://podcasts.apple.com/us/podcast/the-veterinary-life-coach-podcast-with-dr-julie-cappel/id1451549730

The Three Mistakes We Make

As I work to research stress and anxiety in our profession and talk to veterinarians about their daily struggles, it becomes clear to me that most of our stress comes from our expectations about, and interactions with our clients.  I have been doing this job for a long time and it seems that client interactions have become more and more tense for us.  We stress about correct diagnosis, treatment success, and surgery skill, but the things that seem to hit us the hardest are the things our clients think about us, say to us, and how they treat us on social media.

 

As I have been working through these thoughts, it occurred to me that there are three main reasons that we mentally struggle with our clients.  Three assumptions that we make about them, that if we could think differently, we could do a better job at managing our stress. 

Our first mistake when dealing with clients is that we assume that they know more than they know.  Sure, they often “Dr. Google” their pet’s symptoms and sometimes they are in the ballpark, but they really don’t have medical knowledge to discern whether their research makes practical sense, or understand diagnostic tests will be needed to confirm that Dr. Google diagnosis.  When I ask them questions about diet, symptoms, length of illness, or past medical history, I often get answers that do not add up.  For example, I see a mammary mass on a dog that is encompassing one quarter of the abdomen and the client tells me that it just popped up in the past few weeks.  I know that this cannot be true.  I know that this really means that the client is busy with everyday life, so they did not see anything wrong until it was seriously wrong.  If I choose to be upset by this fact, I will cause myself undo stress.  If I accept that this is where we are, and I can do my very best to make proper treatment recommendations from this place in time, I can proceed without taking on any anxiety about it.

The second mistake that we make when dealing with clients is that we assume that they want the very best and will do the very best for their pet.  We think we know “best”, but clients get to decide what is best for their pet and their situation.  Best is a matter of opinion.  We may not always agree with the choices that our clients make when it comes to their pets, but our job is to give them the options that we have been trained to give.  We need to allow them to make the choices for their pet and their family.  It is not up to us to judge their decisions.  We are there to support them in whatever decision that they make, without taking on the emotion.  We should assume that they will do what they believe is best for their pet.  We can love them through any “best” decision.

The third mistake that we make is that we assume that clients know how difficult our job can be.  We know that we are not God and cannot save every life. We understand our limitations.  We assume that clients realize this as well.  We think that they know we are doing our very best to help them in every situation.  They may actually think that we make a lot of money and are living richly off of the dollars that they spend in our hospitals.  They may think us uncaring when we give them a treatment plan that they cannot afford.  In reality, we are caring individuals that are doing a very difficult job and taking this all home with us.  We are causing ourselves undo stress and anxiety over every one of their pets’ problems. They do not see our pain.  Continuing to communicate with the public about how difficult some of our days can be is the first step in bridging this gap.

So, if you are a veterinary client reading this, or a working veterinarian, realize that we all care about the same thing: loving and healing pets.  Clients, you need veterinarians to be healthy and whole to help you. Veterinarians, you need your clients to continue the valuable work that you are passionate about.   We have a difficult job as veterinarians, but pet owners have a difficult job as well.   We are on the same team and we should treat each other with respect, compassion and understanding.

Being open to each other makes us better humans.

Dr. Julie Cappel

If having a soul means being able to feel love and loyalty and gratitude, then animals are better off than a lot of humans.

— James Herriot

Truly caring people know they have to take care of themselves first.
 - Marty Rubin

Join me on the Podcast!!

https://podcasts.apple.com/us/podcast/the-veterinary-life-coach-podcast-with-dr-julie-cappel/id1451549730

Everything comes down to poo….

I was sitting drinking my coffee this morning, talking to my family, and trying to come up with an idea for the blog.  Both of my adult children were home and we were chatting about ideas concerning leadership, positivity, and self-improvement.  As we batted around these ideas, my younger dog Parker pooped right in front of us on my living room carpet.  He has been house trained for at least eight months now and never pulls this kind of stunt, but I recently changed his yard routine - I fertilized his backyard and have been taking him out in the front yard.   I guess he is thinking, you change my routine I poop on your carpet. 

As I cleaned up the odiferous mess, my daughter jokingly said, “Life be like that some time.” Then I added, “Everything comes down to poo.”  Referring of course to the “Scrubs – My Musical” episode that aired in 2007 featuring a song about poo.    If you have not seen the episode, look it up and listen to it on YouTube.  It is funny and so relatable to veterinary medicine.

The talk and laughter that ensued as we listened to that song again, got me thinking about how a veterinarian’s and veterinary team’s life involves a lot of poo - both literally and metaphorically.   If we can retain the correct attitude about it, we can remember to laugh and enjoy our job in spite of the fact that much of our job revolves around poop.   

Veterinary life is like puppy poop on your carpet.  A blog is born…

There are so many opportunities to deal with literal “poo” in our profession and we actually make some money as we deal with it.  We have the fecal smear, the fecal flotation, fecal gram stain, and fecal culture. We deal with dog poo, cat poo, rabbit poo, lizard poo and the ever so frequent bird poo on my white lab coat. 

Everything does indeed come down to poo. We also deal with a lot of other negative stuff (poo) daily.

Poo is inherently negative right?  Wrong!  Our thoughts about it can be negative.  Sorry, I keep using the “poo” as a metaphor and you are probably tired of reading that word.  What I really mean is, the negative thoughts that you choose about your day cause your feelings of stress and negativity.

You can choose to think about anything differently in order to experience better feelings.

When something happens, it is a fact.  It happened and you can’t change it.  You get to choose how you want think about it.  If you think the fact is sad or negative in some way, you will create sad, negative feelings in your body.  If you find a different way of looking at it, thinking a more positive thought, you will feel more positive about it. 

For example, a client’s dog is severely ill, and you don’t think you can save it.  That is a sad fact. You can either choose to feel helpless and sad, or you can change your focus to one of helping the client navigate the decisions that need to be made.  Focus on your talent for working with clients, not saving the patient.  If you can focus on the conversation and counsel the client and your abilities therewith, you will feel useful, not useless.  If you focus on what you can’t do, you will feel helpless. If you focus on what you can do for the client, you will feel helpful.

Remember that every veterinarian and veterinary technician has insecurities.  It is totally normal to feel negative emotion.  Just realize that the negative emotions come from your thoughts about any given situation.  You get to choose those thoughts.  Your brain is powerful! 

This is your life and you are in charge of your satisfaction.  If you are not happy, work to change your mind.  You may not be able to change your situation, but you can change your thoughts about your situation.

If you are experiencing difficulty seeing the humor in the “poo” in your life reach out for help. We all get stuck and need someone to help us out of our negative emotions. There are plenty of great therapists and life coaches (like me) that would love to help you get through it.  Taking care of yourself is always your first priority.

So, thank you to Bridget, Tristan, Scott and of course Parker for interrupting our blog brainstorming session to poop on the carpet.  You saved me some time by giving me a great example for creating positive thoughts. 

Stay positive this week!

“I enjoy life when things are happening. I don't care if it's good things or bad things. That means you're alive.”  -  Joan Rivers

Dr. Julie Cappel

Join me on the Podcast!  The Veterinary Life Coach Podcast. 

https://podcasts.apple.com/us/podcast/the-veterinary-life-coach-podcast-with-dr-julie-cappel/id1451549730