Goodbye Cruel Year

This year is almost over and I am really glad to see it go. I have so many negative emotions about the year 2020.  It started off OK, but quickly challenged us in so many ways.  Many friends and families have been challenged with job loss and the financial difficulties that come with unemployment.  Also, many have struggled with health challenges and even loss of loved ones. Whatever you have experienced this year, I think we can all agree that it has been one unusual year that we are happy to see in our rear view mirror.

2020 was difficult for all of us, but I also had some great things happen for me this year.  Good and bad is how life balance is designed. There were many difficulties experienced but also many opportunities for growth and change. When bad things happen in life it is difficult to see any positive, but you can work to train your mind to focus on things that you love and appreciate. 

This week, for example, I had most of my family together.  My parents are in Florida and we traveled there to visit them.  We rented a home, to stay at a distance, and then my children flew in from Dallas. We had a family gathering for the first time in a very long time.  My Mom planned an outdoor, masked up, picnic Christmas gathering to keep everyone safe and distanced - to not risk Covid exposure (as much as humanly possible).  It was amazing to see everyone together, even with the distance and masks.  It was a beautiful day that allowed me to be grateful for so many things. 

Things happen in our life, both good and bad.  Most of them are out of our control. Understanding that life is a mixture of positive and negative experiences, will help you to accept negative emotion. You will be unable to be happy unless you know sad, so pay attention to all of your emotions and do not fear them.  Once you accept both the negative and positive emotion, you will begin to look for things to appreciate about yourself and your life.

As the year ends and we move towards 2021, remember that you get to choose how to think about each day.  Starting each day with optimism and  excitement is a deliberate choice that you get to make. When things do not go the way that you planned, you get to decide whether to give up or get up.  

Start 2021 with gratitude and experience as your goals and things will start to happen for you. Happy New Year my friends!

Here’s to 2020 in the rear view mirror! 

Dr. Julie Cappel

I want to be more disciplined.

As an ENFJ in the Myers Briggs personality system, I have a tendency to wander, physically and mentally.   I love doing everything and I don’t want to miss anything.  That personality makes me a little unfocused.  I struggle with sticking to a task for more than an hour.  As I write this I am tempted to check my cell phone to see if anything is new on Instagram.  

I know this about myself and I work at being more disciplined every day.  It is like someone trying to quit a mild addiction  - I must continue to work at staying focused in order to achieve my goals and dreams. 

Time management is an illusion.  We need to manage ourselves, not our time.  I have the same amount of time as everyone else.  I may have less years in front of me than a 20 year old, but who really knows how long we each have left?  We have today, in this moment.

Discipline is the key to managing yourself and your time. How can we develop discipline? 

In his article, Three Keys to Developing Daily Disciplines, Todd Duncan lists - clarifying values, blocking time, and forming habits. I would add accepting failure and moving forward.

Clarifying values means that you must know yourself.  Spending time in self study and self love will allow you to truly understand exactly what is important to you.  If you don’t have a good grasp on your values and morals, you will have a difficult time prioritizing tasks to reach your goals.  Because I know that I am easily distracted and bored, I must schedule in breaks and variety to keep me focused. 

I love the idea of blocking time.  We do it in our veterinary hospitals giving 20, 40, or 60 minutes to each appointment.  I like giving myself a set amount of time for each task that I want to accomplish in a day (Including my breaks).  Planning my day first thing in the morning allows me to be more productive and disciplined than if I just “wing” it.  If left unscheduled, my brain will be wandering around wondering what to do next.  Maybe just get a snack and watch my show on Netflix.   That does not make me productive or disciplined. 

Once you get into a rhythm of planning your day, it will become a habit.  You must resolve to get the important things scheduled and done first in your day.  Your values will help you determine the things to put first on your list.   If you value your health above all else, you need to schedule your diet and exercise first.  They are your priority.  I set goals, outline steps, schedule things on my calendar, and vow to stick to it.  I have to set my timer and keep the phone on the other side of the table so I don’t pick it up and start scrolling through instagram.  

The last and final key is dealing with your failures.  I often set out to do something and get interrupted by something or someone.  I get distracted by something (I told you I struggle with focus),  my husband starts talking to me, the dogs need to go out, or the phone rings - it is one of my kids.  I drop everything when my kids or parents call.  When my plan does not go “as planned” I reschedule.  I leave a time block open in my day to do the thing that I was doing when I was interrupted - “the reschedule block”.  Giving up is not an option.  If I give up, I have lost.  Overcoming the disappointment that comes along with distraction and failure is my constant struggle. But if I listen to my friend Rocky, I will never indulge in my failures.

“Going in one more round when you don’t think you can. That’s what makes all the difference in your life.” – Rocky Balboa

If you struggle to be more focused and disciplined, like me, start today and vow to set some goals, examine your priorities, and get something on your schedule.  One small step will start you in the right direction to achieving your dreams. 

Dr. Julie Cappel

“The most powerful decision you will ever make in productivity is building rhythm and routine around doing what matters most.” - Todd Duncan. 

Our attitude is always a work in progress.

Today I happen to be in Florida, away from the cold Michigan winter, enjoying the sunshine. I feel so lucky to have a break from work and weather.   I was able to walk my dogs, ride my bicycle, and sit outside in the warm Florida air. My attitude is great on a day like this!  

How can we create a great attitude even when things are not sunny and warm?

 

According to leadership author, John Maxwell, your attitude towards life is constantly being shaped by the following factors: personality, environment, self-image, exposure to new experiences, friendships, family, and financial security. Maxwell believes that your environment shapes you more than your personality or other inherited traits. Your actions and attitudes are a direct reflection of your self-image.

To create an ongoing positive attitude we need to work at it.  We know that negativity comes more naturally to most of us than positivity. It takes practice to train yourself to keep a great attitude.

Take responsibility for your language.  Some of us are more naturally programed to optimism.  Personality counts, but we all can go to a negative mindset. If you hear yourself start to complain about the weather, work, or another person, stop yourself and vow to speak kindly.  Changing the way you speak will start to train your brain towards more optimism. 

Be curious and continue learning.  Reading positive books, listening to positive podcasts, and finding positive friends to associate yourself with will help you fill your mind with more positive messages.  Attitude can be learned.

Create a positive daily routine for yourself. In order to create a new habit, you have to practice.  A routine of healthy habits and positive thinking will allow you to train yourself to see the bright side.  Your attitude is your responsibility, so remember that blaming the weather or other people is not productive.  

Whatever your day brings to you — sun or rain — your attitude is always a work in progress. 

Dr. Julie Cappel

“Whether you are eleven, forty-two, or sixty-five, your attitude toward life is still under construction. It’s never too late for a person to change his attitude.” - John Maxwell

F-ing Fabulous Failure

Yesterday I experienced failure. (Not my first time BTW.) It was a big fat epic failure that caused me to mentally beat myself up for hours.   I had all the human emotions;  anger, frustration, embarrassment, shame, and sadness. I felt so much anger towards myself and the crummy situation, and I should know better - I am a life coach after all. 

Here is what happened.  I had arranged a small group of veterinary professionals to record a podcast with me about dealing with curbside medicine, Covid-19, and life in veterinary medicine this past year.  Saturday, I had assembled the group of five veterinarians and veterinary technicians for a podcast recording over zoom. You see where this is going, right?

I have done many recordings this way in the past and have not had any trouble.  Saturday there was a little sound glitch in the beginning that caused me to make an adjustment, which in turn caused the podcast not to record properly.  One beautiful hour of work lost forever!  Not only did I waste my time and energy, I wasted the time and energy of 5 other beautiful generous people. It was so frustrating. 

How did I change my thinking about this failure and use it to move forward?

By knowing and accepting that failure is not personal.  I failed but I am not a failure. When we go into shame or blame mode, our little mistakes and failures feel so personal.  We give them too much power.  Once I processed my negative feelings - and it took a little time - I accepted that the recording was gone and I just needed to try again.

By thinking, this failure is temporary.  "I am fine, the veterinarians are fine, and things did not work out the way that I had planned".  My failure is temporary, and even if my brain is telling me that I am an idiot, I can choose to be grateful that the people were so kind to record with me once, they will probably be willing to do it again. 

I choose to remember that:

• Failure is uncomfortable, but I can handle it.
• Failure is something that I do, not something that I am.
• Failure is an opportunity for learning something that I didn’t know before. (Believe me, I learned something about this)
• Failure is temporary
• Failure is part of my journey. 

I will live on to record my podcast another day, if I choose to learn from my mistakes and accept my f-ing fabulous failure.

Dr. Julie Cappel

“I have not failed. I've just found 10,000 ways that won't work.” ― Thomas A. Edison

Thanks and Giving

This year has been most difficult to say the least.  Covid-19 has been challenging and unsettling.  It has led us to change the way we work, school, relate, and live. Families caring for young children and people caring for the elderly have my deepest admiration.  Home schooling and the ever-changing mandates must make it so difficult to plan and work.  

Thanksgiving this year was different for most of us who celebrate the holiday.  We gave up large gatherings, travel, and restaurants in an attempt to fight a virus that is unseen and untamed. Practicing thanks and giving is most challenging when we are experiencing times like these.  We must search with intention to see small blessings in the midst of our negative circumstance. 

 

Let us remain grateful and generous during this most difficult holiday season.

Focus on what’s important.  We all experience difficulties and setbacks, but even in the midst of difficulty we can choose to focus on something positive.  Someone was kind to you, family or friends reached out - even the little gestures that come to you can be seen in a grateful way.  It does not mean that you do not feel your sadness or grief. You need to acknowledge those feelings to process them.  Searching for little blessings in the midst of a tragedy will help you start to see a way to hope.

Kindness shared will spread. “Pay it forward” is a real thing.  If you share something positive with another, they will become happier and share that same attitude with someone else.  One small gesture - like paying for another’s fast food or coffee in the drive through line, will spark a series of future positive actions.  Just imagine how gratitude would spread if we just practiced one small gesture each day.  The small gestures of appreciation to others will ultimately shine back on you and bring you joy.   The ugly social media frenzy that you focused on this morning will be overshadowed with goodness when you give to someone else. 

Practice gratitude and thanksgiving at least once per week.  You do not have to make this a chore, but some regularity will help turn your negative brain chatter down and turn up your spirit.  Make a point to specifically practice gratitude one day each week or even everyday if you are so inclined.  Some regular intentional practice, like exercise, will build your gratitude muscle.  Specifically name at least one thing in your week that you can be thankful for and then practice one action that allows you to share your blessings with others.  Whether it is kind words for a friend or kindness to a stranger.  If you do it purposefully you will get the most reward, a positive mindset boost. 

Thanks and giving helps you to focus on the life that you have right now.  You can be the example and the inspiration for another human in this most challenging holiday season.  Reach out virtually, in writing, or from a proper social distance.  A small blessing, once found, will start to change thoughts of self-pity into silver lining possibility. 

There are so many ways to be thankful and giving. Share yours with me in the comments, or on Facebook and Instagram!

Dr. Julie Cappel

“I would maintain that thanks are the highest form of thought; and that gratitude is happiness doubled by wonder.” - G.K. Chesterton

Dusting away

Today I spent much of this snowy Sunday cleaning my house.  I am not a big fan of housework.  I have done it for many years and I am pretty good at it but I do not enjoy it.   There was a lot to do today because I worked long hours this week.  My kitchen needed to be reassembled because it was all torn up getting freshly painted, and my bathroom was its own dust covered, natural disaster.  

My home is generally clean most of the time, thanks to my mother.  She trained me as a child to make my bed, dust (once in a while), clean the dishes, scrub bathrooms, and vacuum up the pet hair. In fact, she also taught me that you really need to clean your house right before you host company.  You know when you hustle about the house before visitors arrive just to make sure that everyone knows that you are a clean person. We haven’t had to do that recently, but I will be ready when we are able to host company again — thanks Mom!

Keeping a clean home and work space is so important to how we feel.  As soon as I was done cleaning my kitchen and bathroom, I felt immediately more in control and at peace.  Even though I don’t like to clean, I love the peaceful feeling that comes with having an organized and clean area in which to live and work.  

Researchers at Princeton University found that clutter makes it more difficult for people to focus on a specific task.  A study published in the Personality and Social Psychology Bulletin found that women were more fatigued and depressed if they described their homes as cluttered.  Another study showed that people who make their bed each morning are 19 percent more likely to report getting a good night’s sleep.  

How do you start if you hate cleaning like I do?

Start small or constrain. We often live with clutter because a project seems overwhelming and time consuming.  We have so little time, right?  When I feel myself avoiding a project I remind myself that I do not have to tackle it all in one day. If I only have an hour, I can choose to work for one hour. (Even 15 or 30 minutes will work)  I set my timer and give myself a constrained amount of time to organize.  If I totally focus for 30 minutes or an hour I will always get more done than I originally planned.  Breaking an overwhelming task into constrained sessions makes completion feel less impossible.

If you are feeling chaotic this week, try to clean just a little.  Make your bed, organize your sock drawer, put your shoes away, throw out one journal, or wipe that layer of dust off your desk.  Any little thing that you can do to make your life cleaner and more organized will improve your outlook. You will feel more in control of your busy life.  

Also, cut yourself a little slack when you see the dust.  It is there to remind you that you are human — It can always be wiped away.

Dr. Julie Cappel

Bringing my work home

We have a hospital parrot.  Actually she is my family parrot that I keep at the veterinary hospital. Until this week…

Kimi is a Quaker that was originally my daughter’s pet, a birthday gift when she turned ten years old.  My daughter wanted a bird and I love Quakers, so with a bit of influence from me we picked out a baby Quaker.  Quakers are one of my favorite parrots because they are full of sass and attitude. Our Kimi is no exception.  She is loud and bossy, and bites anyone that dares put their hand in her cage.  She loves people (when she is not in her cage) and junk food, which makes living in our hospital break room the most amazing place for her.  

Kimi lives in the break room since my kids grew up and left home for college and beyond.  Quakers do not make good dorm room or apartment pets, so she remained with me.  One day when I took her to work for boarding while I was on vacation, I decided to let her stay where she could get more attention and be entertained by the day to day activities of the hospital team members.  She also loves visiting with the other birds that live and board at our hospital.  

This week Kimi became suddenly ill.  I did not noticed that anything was wrong but one of our astute technicians noticed that she was acting a little strange on Tuesday.   When we took her out of the cage to share lunch with us, it quickly became apparent that she was indeed ill.  We drew some blood and started her on some medication.  By the end of the day it didn’t look good, so I packed her up in a little hospital cage, warmed up the car, and carried her home to convalesce on my bathroom counter.   

Since Tuesday, she has been shuttling back and forth with me from work to home and back again, so I can keep an eye on her and take care of her medical needs.   She started to eat better today and squawked a bit, so I think she is coming around. 

This has been part of my job as a veterinarian for as long as I have been working.  Orphan kittens, sick birds, injured bunnies, and even baby ducks have spent time in my bathroom.  We take our work home.  Not just literally (patients and records), we also take it home emotionally.  We don’t or can’t leave our work at work — it seems to never end.

This is why we need to learn to coach ourselves to feel our emotions and process them.  Bringing our work home is not the problem, but feeling overwhelmed by bringing work home is.  Feeling that we are not allowed to say, “No” is also one of our key issues.  In my case, I  did not want to say “No” to Kimi; however, if I was feeling very overwhelmed by her illness, I could drop her off with one of my emergency clinic friends to let them treat her all week.  I have options to protect myself emotionally through coaching and manage my physical situation by asking for help.  Taking care of ourselves needs to be our priority. 

Thank goodness, Kimi seems to be improving today and I am hopeful that she will recover. 

Veterinarians, I understand the enormity of your job.  I encourage you to learn to coach yourself through the rough days.  Create some boundaries when you need to protect yourself.  Love the fact that you can help the pets because not everyone is equipped to handle tough situations, but you are.  You are dedicated, strong, brave and worthy. 

Dr. Julie Cappel

“Be strong, be brave, be beautiful, and believe that anything is possible when you have the right people there to support you.”  - Misty Copeland

Life lessons from the seat of my bike.

Today was an unusually beautiful day — seventy degrees and sunny in November — unheard of in Michigan. On a day like today I like to get out on my bicycle and put in some miles on the bike trail near my home.   Because the day was so beautiful there were many people on the trail and in the parks; walking, riding, and even some skateboarding.  Everyone was kind and friendly, and they seemed very happy to be outside on this glorious day. 

As I was riding I started thinking about how much good it does us to get outdoors and exercise.  Not only is it vital to our physical health, it also improves our mental health. Biking outdoors can also teach us some interesting life lessons. 

Exercise feels better when you do it outdoors.  Getting out of the house, especially in this time of Covid, feels great.  After spending 10-11 hours working in my veterinary hospital with a mask over my face, riding in the fresh air is so much more enjoyable.  The fresh air feels better and smells sweeter when you are spending most of your day breathing into a mask. Appreciating something as common as air, puts many things into perspective and helps me to remain grateful.  Grateful that I am healthy enough to ride and that there is fresh air to breathe on the bike trail.  

Bike trails have many turns, hills, and valleys, just like life.  Spending time navigating those turns and paying attention to the ups and downs makes me more focused and alert.  When life changes, it pays to expect the emotions that come with change.  Uncertainty and fear of failure come from our ups and downs.  Allowing and expecting negative emotion makes us stronger and more willing to take on anything. There will always be good and bad in my life and if I am  lucky, more good than bad.  Staying alert for the turns in anticipation of change helps me cope with uncertainty in my life. 

Spending time outdoors in the sunshine also helps to improve my immune system by relieving some stress.  The exercise is good for my heart, builds muscles, and the activity itself distracts me from my problems or in some cases allows me the time to sort them out.  Biking allows for ample time to think and reflect, keeping my stressful thoughts from taking hold.  Many times I solve my problem just by spending time thinking on the bike.   Riding in the sunshine also allows me to absorb some much needed vitamin D.  

It is said that there is no gain without pain, but I say that you can gain so much without pain if you just get yourself outside to exercise.  Focus on the journey, not the destination.  Ride a bike if you are able, but if you can’t just get out and walk. You will meet the best version of yourself there. Happy riding!

Dr. Julie Cappel  

“Unless you puke, faint, or die, keep going.”-JILLIAN MICHAELS

Join me on the Podcast - The Veterinary Life Coach Podcast!

https://podcasts.apple.com/us/podcast/the-veterinary-life-coach-podcast-with-dr-julie-cappel/id1451549730

  

Living in my moment for the holidays

Oh no, here we go.  When Halloween passes I start to feel holiday anxiety.  I want to take down my Halloween decor and start putting up the Christmas lights as fast as I can.  I have a need, not unlike Clark Griswold, to put up as many lights as possible.  I feel pressure to decorate, shop, plan, and work, work, work.  Why do I do this to myself?

If 2020 has taught us anything, it is that we need to live more consciously in the moment. I vow to live more in the moment this holiday season and into the new year.

Let me smile more each day.  I can practice optimism more and minimize stress.  Smiling is my face telling my brain that I am really happy with my life.  No matter what is happening in any given day, I can vow to smile more and bring myself and others more joy.  Offering my optimistic attitude to myself first will help me to set an example for others.  If I can keep my brain out of the judgment zone and in the acceptance zone, it will allow for more joy.  

Let me forgive myself and others.  Resentment and shame are just negative emotions that will build and bring you down.  If someone has wronged you, don’t let them keep hurting you by hanging on to the resentment.  You can let go of the negative emotion without allowing their continued negativity to affect you.  I have had people come in and out of my life and I forgive them a
ll, but it does not mean that I need to actively pursue a relationship with them.  Attempting to change someones opinion of you is not a useful exercise.  Changing your opinion of yourself is. 

Let me chose to love my work.  Whether it is my veterinary work, my coaching, or housework, I have the power to choose to love whatever I am doing.  Even putting up the Christmas lights in the cold winter wind, can be enjoyable if I chose to think of it that way.  I have control over my attitude when it comes to work and play.  “Any task you undertake becomes a piece of cake, with a spoonful of sugar” to quote Mary Poppins.  

Let me think outside the box.  Keeping an open mind and a thirst for learning will open up me world to possibility.  The more I read and stay off of social media, the better my life will be. Work on yourself at a pace that feels comfortable, but do not stagnate.  A bit of change and challenge each day will help you grow and reach new goals. 

Let me let go of one bad habit.  My one bad habit is worry.   This year I participated in worry so many times. (I guess a pandemic will do that to a girl)   Over and over again I thought that I could control outcomes by worrying about them.   In not one case did any of the worry make a difference.  The worry is a wasted emotion.  I have improved over the years, but my personality has a strong grasp on worry.  This holiday I will work to let go of that bad habit.

I vow continue to work on myself and live in the moment for the rest of 2020 and into 2021.  How about you?

Dr. Julie Cappel

“Happiness, not in another place but this place...not for another hour, but this hour.” ― Walt Whitman

Join me on The Veterinary Life Coach Podcast!

https://podcasts.apple.com/us/podcast/the-veterinary-life-coach-podcast-with-dr-julie-cappel/id1451549730

Take a lesson from autumn and let go.

I realized this week that autumn has arrived.  I say I realized it, not because I don’t know how to read a calendar, but because I took a walk with my work crew on Friday at noon in 70 degree weather and later that day left work at 40 degrees in the rain.  Yes, that’s my state Michigan.

I used to think of autumn as marching band and football season.  I spent years, when my kids were in band, sitting in the stands watching high school and college football games.  I loved those day so much!  Now, my kids have outgrown band and then there is covid, so I have zero opportunities to attend local games. I miss the music, the people, and the energetic atmosphere in the football stadium. 

Autumn is a time of turnover, renewal, and change.  From the summer’s lush beauty to the changing leaves that result in mostly naked trees.  There are lessons that we can learn from the changing seasons as nature turns over and prepares to bloom again in the spring. 

Learn to let go of things that do not serve you.  We all want to hang onto our past.  Whether it is happy memories like my marching band days, or a mediocre relationship or unfulfilling job.  We hang on to them because they feel comfortable and safe.  Our brain does not want to face the uncertainty of new thoughts and challenges.  We fear change, so we stay small.  

What if we learn to let go of our past like the trees let go of their leaves?  Would we then be open to self improvement or renewal? 

Allow yourself to examine the ways you are living in your past.  Thoughts of inadequacy held over from childhood will affect your ability to reach goals.  Concentrating on your past mistakes will keep you fearful of stepping up to new challenges. Examine your negative thoughts and choose instead to think in the present and trust yourself to create something better.

Take a lesson from the changes of autumn and let go of things that hold you back.  

Dr. Julie Cappel

“Renew, release, let go. Yesterday’s gone. There’s nothing you can do to bring it back. You can’t “should’ve” done something. You can only DO something. Renew yourself. Release that attachment. Today is a new day!” – Steve Maraboli

Tell me what you love about autumn and how you plan to let something go.

Let’s celebrate our big love for Veterinary Technicians

This week was Veterinary Technician Week  - the one week each year that the veterinary profession chooses to honor those multitalented individuals that help us to help the world’s pets.  Although we choose one week in October to honor them, we must acknowledge that there would be no such thing as modern veterinary medicine without the assistance of licensed veterinary technicians.  They are the glue that holds every practice together.  

The year 2020 has made this fact even more relevant due to the fact that we had to change the way we practice dramatically. The veterinary team had to redesign running our practice by taking work curbside; the technicians are taking the brunt of those curbside practice changes. 

The talented technician team that I work with consists of eight of the most caring, talented, versatile, empathetic people that I know.  Being a veterinary technician is not all about playing with kittens and cuddling puppies.  We all love that part of the job, but much of their time is spent working with panicked stricken, unruly, ninety pound dogs that want nothing better than to avoid treatment or harm the technician that is attempting to care for them.  Technicians frequently become bruised and battered by terrified or angry dogs in an attempt to help the patients that are presented to them. 

Veterinary technicians must be multitalented.  Each day they fill the roll of dental hygienist, anesthetist, radiographer, emergency room nurse, groomer, client educator, patient advocate, behaviorist, and phlebotomist. They must also be exceptionally emotionally stable, ignoring their own emotional needs in place of caring for others.   One of my technicians lost her own dog this week and then had to immediately return to work while grieving the loss of her own fur baby.  She spent the day taking care of clients’ pets instead of taking care of herself and her family during their time of loss. She represents the compassion and dedication embodied by most veterinary technicians.  You will see many a veterinary technician cradling a recovering surgical patient in their arms while eating their lunch, or bottle feeding baby kittens on their day off. 

So next week and for the rest of the year, let us not forget that these underpaid and under appreciated individuals work in this profession to take care of you and your pet.  Be kind when you encounter them and do not give them grief if they are running a little late for your nail trim or vaccine appointment. Tell them how much you appreciate them and the difficult job that they do. 

October hosts veterinary technician week, but I say every day should be “love your technician day”.  Much love to Becky, Carolyn, Shelley, Beth, Sam, Dawn, Jackie, and Deanna – my amazing technician friends.

“Too often we underestimate the power of a touch, a smile, a kind word, a

listening ear, an honest compliment, or the smallest act of caring, all

of which have the potential to turn a life around.” ― Leo F. Buscaglia

Dr. Julie Cappel

Please share your best veterinary technician story to honor those who really run our veterinary hospitals.

Join me on The Veterinary Life Coach Podcast!

https://podcasts.apple.com/us/podcast/the-veterinary-life-coach-podcast-with-dr-julie-cappel/id1451549730